Terms & Conditions

Welcome to Darshni Silks. The website (hereinafter referred to as “Darshni Silks”, “we”, or “our”) is owned and operated by Darshni Silks, a brand dedicated to delivering premium sarees, lehengas, gowns, suits, and other ethnic wear for every woman.

By using or registering on Darshni Silks (www.darshnisilks.com), you (“User” or “Customer”) agree to be legally bound by the terms, conditions, and notices outlined below (collectively, the “Terms”). If you do not agree with any part of these Terms, kindly refrain from accessing or using this website.

Darshni Silks reserves the right to amend or update these Terms at any time without prior notice. Continued use of the website after such modifications implies your acceptance of the updated Terms.

For any queries, please contact us:


Permitted Use

By using this website, you agree to:

  • Access it for personal, non-commercial purposes.

  • Not to copy, modify, distribute, publish, or use any content from the website (images, product listings, text, etc.) without prior written consent.

  • Use product and promotional information only for browsing or purchasing ethnic wear for personal use.

  • Not to engage in any activity that disrupts or tampers with the website or its content.


Registration

To place an order or access certain features, you may need to register an account. You agree to:

  • Provide accurate, complete, and current information during registration.

  • Maintain and update your account details as necessary.

  • Accept that Darshni Silks reserves the right to suspend or terminate accounts found with misleading or inaccurate information.


Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to:

  • Notify us immediately of any unauthorized access or use of your account.

  • Accept responsibility for all activities under your account.
    Darshni Silks will not be liable for any loss resulting from unauthorized access due to your failure to secure your account.


Ordering & Delivery

  • Use our online platform to place your orders.

  • Standard dispatch time is 48 hours (excluding Sundays and public holidays), unless stated otherwise.

  • Orders placed are subject to acceptance and confirmation. Once accepted, a binding contract is formed.

  • Orders cannot be cancelled once placed.

  • Prices mentioned include packaging and delivery but may not include applicable taxes.

  • Deliveries are made to complete and correct addresses only. PO boxes are not accepted.

  • Darshni Silks is not liable for non-delivery due to incorrect address, unavailability of the recipient, or any delay caused by courier/logistics partners.

  • Acknowledgement via signature, name, or stamp at the time of delivery constitutes proof of receipt.


Product Quality & Liability

  • We take utmost care to ensure quality and accurate dispatch.

  • We are not liable for:

    • Delays or quality deterioration due to courier transit for perishable or delicate items.

    • Damages such as minor defects, color variation (due to screen differences), or handling issues during transit.

  • In cases of special occasions, if delivery is delayed due to national holidays, strikes, or natural calamities, we will try to notify you but hold no liability for compensation.


Returns & Replacements

We strive for customer satisfaction. If you receive a defective or incorrect product, please refer to our Return & Exchange Policy available at https://www.darshnisilks.com/returns (replace with your actual page).


Changes to Product & Pricing

  • Product prices and availability are subject to change without prior notice.

  • We reserve the right to make updates, discontinue products, or revise descriptions at any time.


Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be under the jurisdiction of the courts located in [Your City – e.g., Surat, Ahmedabad, etc.].


Force Majeure

Darshni Silks is not liable for delays or failure in performance due to events beyond our control, including but not limited to war, strikes, natural calamities, government actions, or network outages.


We sincerely thank you for shopping with Darshni Silks — where tradition meets elegance.